Productised packages
Fixed-scope Forge Series packages — lead intake, onboarding, invoicing, triage, insights, and custom agents — so you know the investment before we start.
Brisbane-based • Serving Australian SMEs
Forge smarter operations with
AI and automation
Intelligent operations consulting for Australian SMEs. Practical workflows, dashboards, and custom agents — scoped, priced, and built to run.
Who we help
Built for Australian SME operators
Professional services
Agencies, consulting, legal & accounting admin
Trades & construction
Field services, quotes, jobs & follow-up
Retail / e‑commerce
Orders, support triage & ops visibility
Real estate
Leads, onboarding & property admin workflows
Why ForgeOps
Practical ops work, productised
Clear packages, a defined scope, and a handover your team can run.
Practical delivery
We map your process, build on the tools you already use, test with your team, and hand over documentation — not a black-box demo that dies after week one.
Clear ROI conversation
Discovery is 30 minutes. We talk hours saved, process risk, and what is worth forging first — without promising magic numbers we cannot stand behind.
The ForgeOps ecosystem
Start free, then pick a package
Like a free diagnostic plus productised delivery — two clear paths, no pressure.
FREE
Ops Readiness Assessment
An 8-question diagnostic that runs in your browser. You get a readiness score (0–100) and an opportunity map. No account required. A PDF is not emailed yet.
- Self-scoring readiness (0–100)
- Prioritised opportunity map
- Indicative hours estimate from your answers
- Suggested next step — including Discovery if useful
PAID
Forge Series packages
Fixed scope. Fixed price. Clear handover. Productised workflows for the ops work most SMEs need first — plus Insights dashboards and Guardian agents when you are ready.
- Starter, Onboard, Invoice, Triage
- Insights ($4,490) and Guardian ($7,900+)
- Documented handover and team training
- Optional Forge Care retainers after go-live
How we work
Discover → Design → Build → Handover
From first conversation to handover.
01
Discover
Map the process and agree the outcome
02
Design
Scope the workflow, tools, and handover
03
Build
Implement, test, and document
04
Handover
Train your team and leave you running
What we forge
Services built for real ops work
Workflow automation
Lead intake, invoicing, onboarding, and support triage — scoped to your tools and process.
Ops efficiency audits
A diagnostic and visual roadmap of bottlenecks and where automation is worth doing first.
Sales & ops dashboards
Custom dashboards with narrative insights, connected to the data you already have.
Custom agents
Knowledge assistants and ops co-pilots built on your documents and processes.
Workshops & retainers
Hands-on training and Forge Care retainers for monitoring, tweaks, and ongoing support.
Forge Series
Popular packages
Fixed scope. Fixed price. Clear handover.
Forge Starter
Lead intake & qualification
$2,490
Capture, enrich, qualify, and route leads.
How it works →
Forge Onboard
Client onboarding
$3,290
Smart forms, CRM sync, welcome sequences, and tasks.
How it works →
Forge Invoice
Finance & admin
$3,990
Extraction, approvals, chasing, and accounting sync.
How it works →
Forge Triage
Support & communication
$2,790
Intake, classification, draft replies, and escalation.
How it works →
Forge Insights
Sales & ops analytics
$4,490
Connected sources, dashboard, and narrative insights.
How it works →
Forge Guardian
Custom agent / RAG
$7,900+
Custom agent, chat UI, admin, and documented handover.
How it works →
Transparent pricing
Productised packages mean a predictable investment and a defined scope.
Starter packages
$2,490 – $4,490
Starter, Onboard, Invoice, Triage, Insights
Forge Guardian
$7,900+
Custom AI agents and knowledge systems
Monthly retainers
$1,490 – $4,990
Forge Care — ongoing optimisation and support
All prices AUD ex GST. Launch discount 20% off first project for first 20 clients.
Ready to start forging?
Take the free assessment first, or book a 30-minute Discovery conversation online. Clear picture of the work — no obligation.